How To Access Funds From SSNPT
There are multiple ways that a Beneficiary’s trust funds can be accessed. Although we like to make the process as easy as possible for our clients, we have to ensure that we obtain the necessary documentation and authorization to protect our clients.
We require that a signed Distribution Request Form accompany each request. We also require that a receipt, bill, invoice, or estimate be attached to every Distribution Request Form. Our team checks to make sure that an authorized person is making the request prior to the distribution being processed. These procedures and requirements are necessary for our audit and for the client’s protection.
Remember, we are not able to make payments to a Beneficiary directly.
Payment of a Credit Card
We are able to pay a credit card bill directly to the credit card company for purchases made for the sole benefit of a Beneficiary. To ensure that we are complying with the sole benefit rules of the Trust and that we are not paying for items that may affect public benefits, we can only pay a credit card bill if we have a receipt for every purchase that you are requesting us to pay on the bill. We will not pay for a purchase on the credit card bill for which we do not have a corresponding receipt.
Paying a Vendor or Third-Party Directly
We are able to write a check directly to a third-party or vendor for goods or services. By attaching a bill to a Distribution Request Form, we are able to make a direct bill payment to a cable provider, cell phone or internet provider, or care management company, to name a few examples.
Often times we receive a request to purchase items at a retail store. In the past we have experienced problems with some of the retail stores not allowing third-party checks. Sometimes the check verification service used by the retailer will dishonor the check, even though there are plenty of funds in the beneficiary’s account. We have attempted to resolve these issues with the verification companies, but with no success. We are continuing to seek a resolution to this problem. If for any reason you experience a problem please contact our office from the store so we can best assist you while you are trying to make your purchase. We are in the office Monday through Friday from 8:30AM – 5:00 PM.
Issues with Reimbursement
For beneficiaries receiving Supplemental Security Income (SSI) we are not able to reimburse a friend/family member/individual directly for making a purchase on behalf of a beneficiary. We are able to pay a credit card bill (see the first option listed above) for purchases made for a Beneficiary. The Social Security Administration has recently begun scrutinizing reimbursements directly to individuals for making purchases for beneficiaries on SSI and actually considers these payments as income directly to the beneficiary. If there is a change in this opinion we will notify the affected beneficiaries. Similarly we cannot make payments on personal loans taken out by a beneficiary. This would equate with giving the money directly to the beneficiary.